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Emerson NetSure DCS 48375 Manual de instrucciones Pagina 43

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NetPerform™ Optimization Services
At Emerson Network Power, we understand the importance of reliable equipment – it’s critical to both
your business and your bottom line. That is why we offer a wide array of services to meet all of your
network infrastructure needs.
Technical Support
Email
DCpower.T[email protected]
OSP.TAC@Emerson.com
Answers technical product and system
questions; determines status of warranties and
contractual agreements for repair.
Phone
1.800.800.5260
Services - Design, Deployment & Optimization
Email
ES.Services@Emerson.com
Provides quotes and bid responses, order
placement and scheduling for design, and
deployment and optimization services.
Download service & maintenance reports
online.
Phone
1.800.800.1280, option 7
FreedomCare
Secure.EmersonNetworkPower.com
Spare Parts
Email
DCpower.Spares@Emerson.com
OSP.Spares@Emerson.com
Pricing and PO processing of spare parts,
including but not limited to breakers, cables,
fuses, rectifier fans, misc. breaker and fuse
panels, enclosure fans, doors & switches, etc.
Phone
1.800.800.1280, option 5
DC Power Depot Repair
Email
DCpower.Repair@Emerson.com
Creates and processes RMAs, determines
lead times and pricing, provides repair
shipping information and status.
Phone
1.800.800.1280, option 6
DC Power Product Training
Email
DCpower.T[email protected]
Requests for quotes, order placement and
scheduling.
Phone
1.800.800.1280, option 8
For More Information
To learn more about service offerings from Emerson Network Power, please contact your sales
representative, call 1-800-800-1280 option 7, email ES.Services@Emerson.com or visit
www.EmersonNetworkPower.com/EnergySystems.
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